Online Technical Support Ticket System            

Our HelpDesk software has been specifically designed for the single to small sized I.T. departments. An easy to use client interface is provided to allow input of support requests and the tracking of each issue with a complete audit trail.
Designed for Network Administrators, your support staff receive a detailed and web based intuitive interface in which they can respond to tickets, create tickets, provide management with detailed logs. On the fly reports are available and custom support ticket searches are available track common or ongoing re-ocurring support issues and for recognize helpdek trends.

Entirely web based, the only requirement is access to the internet. Clients are updated via automated response emails and can follow a ticket all the way through. Customized headers and programming is provided to meet your internal company needs.

Click here for screenshots of our web based support system.

Call 416-489-1797 for more information or
Email our Technical Sales and Support team